Telemedicine & Check-ups During COVID-19
Due to the COVID-19 emergency we are booking most sick visits in the afternoons as telemedicine visits. If your child is having an issue that needs to be seen by a provider in the office we would be happy to accommodate you and will book you at a time when there are less patients in the office. Appointments may be scheduled by calling our office or by messaging us through the patient portal. Once you have an appointment scheduled, return to this page when it is time for your appointment and click on the link below for you doctor to be put in their waiting room. Your appointment will begin once the doctor logs into your virtual appointment and starts the session.
Well-child appointments are being scheduled in the mornings only (we will return to offering all-day appointments June 1st) as regular in-office visits. If you have a check-up scheduled, please do not bring any siblings or family members to the appointment so we can keep outside contact as limited as possible. Appointments may be scheduled by calling our office or by messaging us through the patient portal.
Virtual Appointment Requirements:
In order to conduct a video-based appointment via Doxy.me, you must have a computer or smartphone with a camera as well as a working microphone and speakers. Doxy.me will work on Chrome, Firefox, and Safari browsers on computers and android phones. If you are using an iphone, please use Safari as the website will not work with other mobile browsers. No downloads are needed and your information will remain secure. Please make sure you have your camera, microphone, and sound turned on before your appointment or we will have to reschedule you to a new time. If you do not sign-in within 10 minutes of your scheduled appointment, you will be required to call our office to reschedule. These visits will be charged to your insurance the same as an in-office visit would be, except for a couple of coding changes. Your copay and any past-due balance will be collected over the phone while you are scheduling. It is imperative that you conduct this appointment in a location that has a good internet connection to ensure a clear video and audio stream. If your provider performs a virtual visit, but would also like to examine the child in person, they will forward you to the receptionist to schedule a regular sick visit and your appointment will resume once you are in the office. If that is the case, you will only be charged for one visit.
Waiting Room Links:
Click the link below to enter the waiting room for your provider at least 5 minutes prior to your appointment.
Doctor Edge: https://doxy.me/doctoredge
Doctor Levin: https://doxy.me/drlorinlevin
Doctor Fernandez: https://doxy.me/drerniefernandez
Doctor Hieber: https://doxy.me/drhieber
Doctor Schorlemer: https://doxy.me/drschorlemer